[Resolved] Reliance Communications — Amount deducted on vas on reliance number [protected] | |||
This has been an ongoing problem on my reliance number [protected] and this is the third time i am complaining over here.And my complain is never fully resolved. In last few days more than Rs 15 has been deducted from my main balance for some random VAS and like always i never subscribed for those VAS. It is really difficult for me to complain every time and get the issue resolved so please refund all the amount deducted at once and stop all the VAS services for good.I dont intend to use any of the VAS for which i am charged everyday.I am giving you a few deduction details Amount charged for VAS HandyGo- Rs 1 on 22/11/2015 Amount charged for VAS TechZone VP- Rs 5 on 21/11/2015 Amount charged for VAS HandyGo- Rs 1 on 21/11/2015 Was this information helpful? | |||
Oct 20, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 23, 2015 Reliance Communications Customer Care's response Dear Amit, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Dec 28, 2015 Reliance Communications Customer Care's response Dear Amit, We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |||
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