[Resolved] Reliance Communications — Amount not recieved as per offer | |||
Dear Sir / Madam, My Mobile Number[protected].. As per SMS Reliance Prepaid offer for Rs. 160 Recharge will get 320 Talktime .I did the same but I recieved only Rs.160/- Talktime only... Also this complaint I tryied to contact Prepaid customercare *333 so many times but its connecting to Postpaid Department... My money also deducted for the same each in every calls to customercare... Finally I got Complaint number for Always connected to Postpaid Department Complaint No :[protected].. Even I tried for Live chat for this issue No response after 4 to 5 hours waited in ques...on dated 04/08/2015. Please provide my balance talktime & also let us know the correct number for Prepaid Customercare Number.. Thanks Jain Was this information helpful? | |||
Oct 26, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 04, 2015 Reliance Communications Customer Care's response Dear Kishor, Please accept our sincere apology for the inconvenience caused. We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
2 Comments | |||
Comments
Dear Sir,
Satyamevjayate...
With reference to your below email, I got sms today the balance already posted in my account as per ..SR[protected]...
But I checked my balance its shows my old balance only, Remainning Balance Rs. 160/- still not transferred to my account...
Please check & reply
Thanks
Jain
Satyamevjayate...
With reference to your below email, I got sms today the balance already posted in my account as per ..SR[protected]...
But I checked my balance its shows my old balance only, Remainning Balance Rs. 160/- still not transferred to my account...
Please check & reply
Thanks
Jain
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
With reference to your below email, we are pleased to send the snapshot for the same..
Please refer the attached file 2 snapshot with date & time
Hope you will do the needful to give full as per committed sms talk time for recharge of Rs.160/.- Talktime 320/-
Thanks
Jain
Chennai
Alternet Number - [protected]