[Resolved] Reliance Communications — Annanagar mobile store - Customer support Representative

sulfikarsali

from Noida, Uttar Pradesh

Address:

Chennai, Tamil Nadu, 600040

The customer support Representative-two females in Annanagar-Reliance mobile store are use less. These two females do not know how to speak with customer. They show their rude face to customer if a customer ask any query.
I went two times and did not get proper update. Then I contacted CSR through phone service and got the detail.
They do not have good mannes. no patient, no good knowledge about the product.
I stay in annanagar. I had problem in my dongle as the system got closed. they did not provide any info, they are not kind enough to speak also. Instead they blindly and roughly said to contact nungambakkam branch.

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Nov 27, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Oct 27, 2016

Updated by sulfikarsali The higher officials should take action against them. Because of these two females, I am trying to avoid reliance service . Ans I am trying to take some other internet service provider.
Please take action against them . Annagar is a good area, If not the reliance company will get bad name.

Verified Support

Oct 27, 2016

Reliance Communications Customer Care's response Dear Customer,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications