[Resolved]  Reliance Communications — Asking to pay the already paid bill

Address:Chennai, Tamil Nadu

Hi Reliance Team,

On 8th Nov 2014 i have been to Reliance out let at and requested to disconnect my Broadband+ Data card [protected] the Reliance team Person told me to fill in the Form and submit the ID Proof, Photo and the out standing money and i did so.

after paying the out standing money he told you will get the bill in email as there is no Power now, i said sir if i dont get the bill then tomorrow you will tell me that i have not payed the bill

Past one week now i am getting regular calls to pay the bill, i went to the Reliance Out let and said him about the Problem he said sir i am busy now i will call you on your Mobile but he did not call me again i went to the Reliance out let and said about my problem

during investigating from his Colleague senior Person got to know that the Reliance Persion named Satheesh has not disconnected my data card Completely that is why i am getting calls to pay the Bill

I request you to help me out to solve my Problem.

Regards,
Arun
+91-[protected]
[protected]@yahoo.com
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Aug 13, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Arun,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Arun,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Thanks for sharing the info,

Can you please send me the confirmation or acknowledgment that i do not owe any amount for my closed reliance connection as on 8th nov 2014.


Regards,
Arun
Email - [protected]@yahoo.com
+91- [protected]

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