[Resolved] Reliance Communications — Auto deduction through vas | |||
As told earlier my balance is getting througt vas but i have not activated any vas on my phone i had a chat with the customer care but it seems they are not understanding m problem or the don"t want to help i have also told this problem to u and this is the second time i am writing it to you my phone no. Is [protected] and my alternate no. Is [protected]. Please help me as this is happening from 2 weeks continuously Was this information helpful? | |||
Oct 14, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 25, 2015 Reliance Communications Customer Care's response Dear Abhigyan, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Jul 28, 2015 Reliance Communications Customer Care's response Dear Abhigyan, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Please feel free to contact us for any concerns in future. Thank you, have a great day ahead. Cheers, Reliance Communications | |||
 2 Comments | |||
Comments
Sir,
I have connection of Reliance having No. [protected] but daily some amount has been deducting for 3 to 4 month regularly & massage received for VAS charges but I have not activated VAS pack. I had phoned to Reliance Customer Care and received my call by one rep. but after sometime he disconnected the phone. After that many times, I tried to phone but my phone always diverted to advertisement & not to customer care. It really tortured mentally. Also I tried to other no. through message but there it shows that VAS is not active at this no. but on daily basis, some amount are deducted. It tortured mentally as well as financially. Please resolve the same. My Phone no. is [protected] & Alternate no. is [protected]
I have connection of Reliance having No. [protected] but daily some amount has been deducting for 3 to 4 month regularly & massage received for VAS charges but I have not activated VAS pack. I had phoned to Reliance Customer Care and received my call by one rep. but after sometime he disconnected the phone. After that many times, I tried to phone but my phone always diverted to advertisement & not to customer care. It really tortured mentally. Also I tried to other no. through message but there it shows that VAS is not active at this no. but on daily basis, some amount are deducted. It tortured mentally as well as financially. Please resolve the same. My Phone no. is [protected] & Alternate no. is [protected]
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I have connection of Reliance having No. [protected] but daily some amount has been deducting for 3 to 4 month regularly & massage received for VAS charges but I have not activated VAS pack. I had phoned to Reliance Customer Care and received my call by one rep. but after sometime he disconnected the phone. After that many times, I tried to phone but my phone always diverted to advertisement & not to customer care. It really tortured mentally. Also I tried to other no. through message but there it shows that VAS is not active at this no. but on daily basis, some amount are deducted. It tortured mentally as well as financially. Please resolve the same. My Phone no. is [protected] & Alternate no. is [protected]