[Resolved] Reliance Communications — Autoactivation and deduction from my prepaid balance

drashmi

from Kanker, Chhattisgarh

Address:

490001

I am rashmi dahake my prepaid no is [protected] as soon as i recharge my account any service get activated last time my balance was deducted for luvtips no refundation from customer care 30 rs was deducted and i didn't received no bonus balance of 20 which was on offer of new sim activation now on 10/10/2016 i recharged with 150rs and stv service activated itself balance deducted 155 rs and no support from reliance care technical problem call after 2 hours it is really very inconvenient and soon it will be 24 hours and then sorry we cant refund your money.
The customer service of reliance is very misleading.

Please help in resolving my issue!!

Thanks and regards
Rashmi

Was this information helpful?

No (0)

Yes (0)

Oct 13, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2016

Reliance Communications Customer Care's response Dear Rashmi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Oct 15, 2016

Reliance Communications Customer Care's response Dear Rashmi,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications