Reliance Communications — Automatic activation of vas, cannot call 155223, advertising messages even after activating dnd

Address:

Ludhiana, Punjab, 141003

Everything was fine with reliance until my old sim was lost and bought new sim-card with the same number from reliance exclusive store in which i got rs70 main balance.
First of all, even without the activation of any vas, a caller tune was activated. I got to know this when after few days i got message from reliance that my main balance is left 0.6 rs and i will have to recharge to continue enjoing caller tune service that was rs15 for 15days.In the message, the no. To deactivate the service was also given and so i used it and deactivated the service. But the balance deducted was even more than that service alone & i also don't have much calls. So i searched from internet and called 155223 from where i was confirmed that i don't have any vas activated.
Then i recharged with rs 120 and got a balance of rs 110. Now yesterday i got message -

Amount charged for vas shemaroostream rs:5.00
Current main balance : rs:71.76

Then today i got message -

Amount charged for vas shemaroostream rs:5.00
Current main balance : rs:66.76

I know i couldn't have utilised more than rs 5 for calls. Then again today i tried calling 155223 to deactivate vas but it is answering -
"your call can't be processed at the moment, please try again later."

Apart from that i was getting so much of advertising sms & calls. So, i registered for dnd and got it's confirmation but again i'm getting advertising calls & sms.

I have deleted old messages but i'm having some new ones wich i'm taking screenshot and adding them as image.

My reliance no. Is [protected]