[Resolved] Reliance Communications — Automatic deduction of balance

kumanneelu

from Patna, Bihar

Address:

Patna, Bihar, 800002

Hello,
I have a complaint of deducting my balance again and again. This time again there is a deduction of Rs 15 from my mobile no. [protected] and Rs 10 from mobile no. [protected] in between 20 november 2016 to 23 november 2016 even I have not activated any VAS or anything else..
So, kindly refund my deducted amount as soon as possible and also call me on this no regarding this quiry..

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Dec 29, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2016

Reliance Communications Customer Care's response Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 28, 2016

Reliance Communications Customer Care's response Dear Customer,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

Cheers,
Reliance Communications