[Resolved]  Reliance Communications — Balance deduct more time for internet use after internet pack activate

Address:110017

Dear Sir This is regarding my reliance number +91-[protected] Delhi Ncr circle. sir, We are facing problem wrongly balance deducted in night i recharges amont on on 22th dec my balance is amouny 140 and i recharge 50+60+20+20=150 total balance is 290 after 5 five minutes my balance is 0 my all balance is lapsed what is this sir reliance commujnication is dedusted wrongly balance customers. if customer call within 24 hours he refunfd amount otherwise he deducted amount it is wrong policy of reliance communication. he is offer some chief calling offer and recover more amount with worng deducted amount . pls look this matter because all reliance customer facing this problem. and mostly complaint with reliance. regards vijay kumar jain alt. no. [protected]
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Oct 27, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2016
Reliance Communications Customer Care's response
Dear Customer,

We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction. Let us take this opportunity to assure you that we are always at your service and would love to assist again, if required.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Customer,

We are unhappy to hear about your inconvenience. We will restore the disputed amount to your account by 06:00 pm today. We strive to provide you with best services

Regards,
Reliance Communications

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