Reliance Communications — Balance deducted without any reason

Address:

Thane, Maharashtra, 421501

The balance of 60 -80 rupee and net balance of 800mb was deducted without any reason. I contacted them twice and they said it will be refunded in 24 hours but its been 5 days my balances were deducted but no refund for the same is made My registered reliance gsm no is [protected] and service complaint which I filed with them is is[protected]