[Resolved] Reliance Communications — Balance deduction | |||
With reference to service request no.[protected] and[protected] my prepaid balance of Reliance GSM no. [protected] had been deducted by Rs.232/= on 21-september-2016 without any intimation and reason.The customer service associate said that data has been used but I already have data plan active on my above number and it cannot be exceeded on above mentioned date. Was this information helpful? | |||
Oct 29, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 26, 2016 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Sep 28, 2016 Reliance Communications Customer Care's response Dear Customer, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you! Cheers, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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