Comments
With reference to above subject I am facing a problem of Balance deduction on 26 OCT 2014 OF RS. 1.00, 25 OCT 2014 OF RS. 1.00
AND ALSO ON
18 OCT 2014 OF RS. 1.00, 20 OCT 2014 RS. 2.00 (2 TIMES), 21 OCT 2014 OF RS. 2.00 (2 TIMES)
WHY THE CHARGES ARE DEBITING AGAIN AND AGAIN?????????
my email query for 17 th oct and 18 th oct 2014 has not resolved till yet.
MY balance gets deducted very frequently for VAS USSD services even though I have not activated any VAS services. This happened many times before also. Every time i had to call customer care to get my refund but i was called many times your customer care, executive disconnect my call and not resolve this problum. Please do check it and return the amount to my account balance. This is my 5th complaint against reliance I don't know why reliance is using such illegal tricks to earn money.
I need my refund as it is wrongly deducted.
I have called many times the customer care but they not picked or not transferred or not attended my phone as the response of Reliance Customer care was very poor since the last few months.
Please give my refund of Balance Deduction as soon as possible otherwise I have to apply for Port Facility.
Reliance no:- [protected] Jaipur Rajasthan
I have also called previously to you by email and you said that there we regret for the inconvenience caused but there is inconvenience to me for this type of balance deduction .
HOPE THESE CHARGES WILL NOT DEDUCT AGAIN.
These charges automatically deduct when u refund my wrongly charged previously deducted balance.
Hope you will answer this soon.
Regards
MRIDUL GUPTA
[protected]
AND ALSO ON
18 OCT 2014 OF RS. 1.00, 20 OCT 2014 RS. 2.00 (2 TIMES), 21 OCT 2014 OF RS. 2.00 (2 TIMES)
WHY THE CHARGES ARE DEBITING AGAIN AND AGAIN?????????
my email query for 17 th oct and 18 th oct 2014 has not resolved till yet.
MY balance gets deducted very frequently for VAS USSD services even though I have not activated any VAS services. This happened many times before also. Every time i had to call customer care to get my refund but i was called many times your customer care, executive disconnect my call and not resolve this problum. Please do check it and return the amount to my account balance. This is my 5th complaint against reliance I don't know why reliance is using such illegal tricks to earn money.
I need my refund as it is wrongly deducted.
I have called many times the customer care but they not picked or not transferred or not attended my phone as the response of Reliance Customer care was very poor since the last few months.
Please give my refund of Balance Deduction as soon as possible otherwise I have to apply for Port Facility.
Reliance no:- [protected] Jaipur Rajasthan
I have also called previously to you by email and you said that there we regret for the inconvenience caused but there is inconvenience to me for this type of balance deduction .
HOPE THESE CHARGES WILL NOT DEDUCT AGAIN.
These charges automatically deduct when u refund my wrongly charged previously deducted balance.
Hope you will answer this soon.
Regards
MRIDUL GUPTA
[protected]
Dear Neeraj,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Hi,
Im using reliance prepaid SIM from more than one year.My balance has deducted many times and when ever i called on their customer care number for complain every time they says like you have activated some services which i never activated and they never refunded my balance to my account. Today again same thing happened to me i spoke to one of the customer representative (he said his name is EMMANUL) he was keep repeating that you have activated some service and your balance cant be refund even he was not listening to me.
I never activated that service what he was imposing on me.At the end i ask him to transfer this call to his senior, He did not transfer my call.
And this is not first time happening with me every time they talk like this.
Now i want this fraud thing to be stopped.
Thanks !!
Im using reliance prepaid SIM from more than one year.My balance has deducted many times and when ever i called on their customer care number for complain every time they says like you have activated some services which i never activated and they never refunded my balance to my account. Today again same thing happened to me i spoke to one of the customer representative (he said his name is EMMANUL) he was keep repeating that you have activated some service and your balance cant be refund even he was not listening to me.
I never activated that service what he was imposing on me.At the end i ask him to transfer this call to his senior, He did not transfer my call.
And this is not first time happening with me every time they talk like this.
Now i want this fraud thing to be stopped.
Thanks !!
Sir my nu. Is [protected].
my complain is that the my balance is deducted everyday as VAS CHARGE but in my sim VAS service is not activated..sir my request is to solve this quickly.
since 3 days 10 rs from my main balance is deducted without any reason.
my complain is that the my balance is deducted everyday as VAS CHARGE but in my sim VAS service is not activated..sir my request is to solve this quickly.
since 3 days 10 rs from my main balance is deducted without any reason.
Dear Sir
I am user of reliance GSM. my no is [protected]. I am mentally very
disturbed by yours' company attitude you are deducting balance at any time
without any reason. your customer care no is never reachable. your different
type VAS services daily reduce my balance. I humbly request you to reimburse me
whatever is deducted from my account. This is second time first time time I had
sent you mail on November 02, 2014 but you have not responded till date. When I
am trying to deactivate my VAS services recorded message reply I have not
activated any VAS service. I am completely shocked
why my balance is deducting. Today on Novembar19, 2014 I
recharged my number by Rs.40/- but it deduced after talking for 10 -20 minutes.
while I have activated rate cutter tariff. Please take necessary action as soon
as possible. This is very very annoying attitude of your
company.
Thanks and Regards
Mohammad Taki
[protected]
I am user of reliance GSM. my no is [protected]. I am mentally very
disturbed by yours' company attitude you are deducting balance at any time
without any reason. your customer care no is never reachable. your different
type VAS services daily reduce my balance. I humbly request you to reimburse me
whatever is deducted from my account. This is second time first time time I had
sent you mail on November 02, 2014 but you have not responded till date. When I
am trying to deactivate my VAS services recorded message reply I have not
activated any VAS service. I am completely shocked
why my balance is deducting. Today on Novembar19, 2014 I
recharged my number by Rs.40/- but it deduced after talking for 10 -20 minutes.
while I have activated rate cutter tariff. Please take necessary action as soon
as possible. This is very very annoying attitude of your
company.
Thanks and Regards
Mohammad Taki
[protected]
Balance deduction due to vas(value added service).my no is [protected].i requested them to disable all the vas. But next day same problem balance deduction due to vas.
Many time mine mob.no. balance dedecteddedected witout any reasonreason its ver
Dear Sir/madam,
This is to inform about my balance deduction queries which was deducted from my reliance prepaid number when i was using my mobile net but i have already 3g net pack activated on my cell phone then also it deducted my balance my main account for Rs 120.
Mobile number-[protected]
Mobile circle-reliance delhi metro circle
e-mail-sameer.[protected]@gmail.com
This is to inform about my balance deduction queries which was deducted from my reliance prepaid number when i was using my mobile net but i have already 3g net pack activated on my cell phone then also it deducted my balance my main account for Rs 120.
Mobile number-[protected]
Mobile circle-reliance delhi metro circle
e-mail-sameer.[protected]@gmail.com
Dear Sir,
Good Morning,
Please Note That I am Veryu Old User of Reliance & I am Facing The Problem of Deducting The Balance in My Prepaid Account[protected].
Any ASKShtfrmtDMSSubs28 Service Gets Activated Automatically (I Do not Activate That) & The Whole Talk time Seizes. I Do not Get Any Promotional Call or SMS, Because I have DND Service. This Instance Happened Earlier Many Times & I have Lost Lots of Money.
I have Major Use of One Post paid Account of Reliance[protected], You Can Verify That.
I Do not Use Too Much of Prepaid, But Internet, So I Get Recharged it of Less Amount, But it is Deducted.
So, You are Requested to Solve The Problem, Or I Would Think of Portability. I have Submitted Numerous Complaints to Your Various Reliance Stores.
Please Do The Needful.
-
Sharad Vyas
Good Morning,
Please Note That I am Veryu Old User of Reliance & I am Facing The Problem of Deducting The Balance in My Prepaid Account[protected].
Any ASKShtfrmtDMSSubs28 Service Gets Activated Automatically (I Do not Activate That) & The Whole Talk time Seizes. I Do not Get Any Promotional Call or SMS, Because I have DND Service. This Instance Happened Earlier Many Times & I have Lost Lots of Money.
I have Major Use of One Post paid Account of Reliance[protected], You Can Verify That.
I Do not Use Too Much of Prepaid, But Internet, So I Get Recharged it of Less Amount, But it is Deducted.
So, You are Requested to Solve The Problem, Or I Would Think of Portability. I have Submitted Numerous Complaints to Your Various Reliance Stores.
Please Do The Needful.
-
Sharad Vyas
This is inform you that i faced a balance deduction problem again so i would request you to resolve my problem and refund it as soon as possible.I had my Internet Pack Activated so it is also not possible that is was deducted from net services.No message for deduction Displayed.Amount deduction was Rs 129 on 10/2/15.
Details :
Mobile number- [protected]
Reliance Delhi Metro Circle
E-mail-sameer.[protected]@gmail.com
Details :
Mobile number- [protected]
Reliance Delhi Metro Circle
E-mail-sameer.[protected]@gmail.com
This is to inform you that my balance deduction problem is still not resolved yet and i would sugest you to reconsider this request again.I have spoken to one your executive when i wrote back and she said my problem will resolved within 3 days while on 3rd day which sunday i recieved the message "Dear Reliance Customer As Per Details Checked In System (CDR) Customer WILL BE Charged Correctly For Gprs Usage" but i would like to comment on this that i already have 4.65 MB approx data left when the Balance Deduction took place. There was no message for deduction.
Two things-
1.My deduction amount was Rs 129.I had Rs 169 in balance till 10th Feb please check this one. after when i made a call on 12th i saw it was Rs 40 already.
2.When i cal 198 customer service for help and reach one your executive by 991 the operator always says " please wait while we connect you to one of our executive" then operator suggest some ads and at last it says "Thank you calling Reliance"
What on earth is ? i have tried this almost 100 times on 100th day please resolve this as soon as possible else i will leave no stone to go complain to one your higher authority and meet them.
Mobile Number-[protected]
Email-sameer.[protected]@gmail.com
Reliance Delhi Metro Circle
Two things-
1.My deduction amount was Rs 129.I had Rs 169 in balance till 10th Feb please check this one. after when i made a call on 12th i saw it was Rs 40 already.
2.When i cal 198 customer service for help and reach one your executive by 991 the operator always says " please wait while we connect you to one of our executive" then operator suggest some ads and at last it says "Thank you calling Reliance"
What on earth is ? i have tried this almost 100 times on 100th day please resolve this as soon as possible else i will leave no stone to go complain to one your higher authority and meet them.
Mobile Number-[protected]
Email-sameer.[protected]@gmail.com
Reliance Delhi Metro Circle
My name is Ravi & my mobile no. is [protected] sir you again deduct my balance for vas service is activated on my no. without subscribing and my bal. also deducted daily sometime 20 rupee some times 5 rupee and when i call to your service centre they didn't pick my any call i m trying to call your service centre many times but no. Response from there...plz deactivate my vas and return my all balance. In future pls do not repat this type things.
My no is [protected]. The main balance was deducted with Rs. 20 without any reason & the costumer care agent refuse to refund the same. kindly refund my amount soon.
sir, i am the user of reliance number.. my no is- [protected]. the company is deducting my balance again and again.. on 20/02 they had unnecessarily deducted my 10rs.. i registered complain then they returned it to me giving excuse that you have activated this n that service which i had not. then again next day the did the same.. this thing happend to me 3-4 times.. now they are even not taking my call on customer care.. please hepl me out of this.. yesterday again they had deducted my balance.. please help me out of this..
My name is Ravi & my mobile no. is [protected] sir your reliance vas service is activated on my no. without subscribing and my bal. also deducted daily and when i call to your service centre they didn't pick my any call i m trying to call your service centre many times but no. Response from there...plz deactivate my vas and return my all balance and plz do not repeat this type things again & again.
hello sir,
past 20 days reliance deduct my balance without any reason. When i call their customer care they told me that the balance is detected due to Internet uses. Then I told them that i have Internet balance on number then they said that yes their is wrong charge and they refund my amount after 24hrs. After that again the same thing happen again they return my amount after 24hrs. Few days again they detected my balance. Again they use my amount for more than 24 hrs. Today once again they detected my balance but they barred 198 number so i am not able to connect them. Now what they are doing that when ever they detected my balance my balance goes 0.00 and I have to recharge once again because my balance is blocked for 24 hrs. Now they are using this trick to me so that I can buy more recharge. Today they barred my 198 customer so that i can't make complaint. I already made this complaint that why mail balance detected after and after. But they just make me fool. Reliance is a fraud company which only believe in cheating. i would like to make a complaint against them for mental harassment and wrong use of my money.
my number is [protected]
veerendra
past 20 days reliance deduct my balance without any reason. When i call their customer care they told me that the balance is detected due to Internet uses. Then I told them that i have Internet balance on number then they said that yes their is wrong charge and they refund my amount after 24hrs. After that again the same thing happen again they return my amount after 24hrs. Few days again they detected my balance. Again they use my amount for more than 24 hrs. Today once again they detected my balance but they barred 198 number so i am not able to connect them. Now what they are doing that when ever they detected my balance my balance goes 0.00 and I have to recharge once again because my balance is blocked for 24 hrs. Now they are using this trick to me so that I can buy more recharge. Today they barred my 198 customer so that i can't make complaint. I already made this complaint that why mail balance detected after and after. But they just make me fool. Reliance is a fraud company which only believe in cheating. i would like to make a complaint against them for mental harassment and wrong use of my money.
my number is [protected]
veerendra
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications