Comments
I have not been contacted by any of your agents yet
Dear Manoj,
Be rest assured our team is working on it, we will get back to you shortly.
Regards,
Reliance Communications
Be rest assured our team is working on it, we will get back to you shortly.
Regards,
Reliance Communications
All complain closed and I am still short by 423rs in my account, really can't understand what u r doing, neither u contacted me by phone directly yet, u placed complain yourself neither I receive any message for resolution of closed complain even after a week of closing I never receive resolution of closed complain and I also not get any VAS service deduction message, I need to manually check my balance all the tym to figure out any deduction.y is it happening?I have confirmed the resolution of complain from your care where last complain says deduction of 423 is correct.how that possible when I know with proof that its wrong.
I was having hopes from you as last tym u solved same matter and at that tym I got calls from your side too before placing complain but dis tym its not d case even when I have recorded proof with both your agent and supervisor on floor where they both accepted that I still have 5mb of gprs remaining in my account for which deduction of 511is done so its wrongly deducted, this is a strong proof to make u penalise in consumer court.there u will not not only be ready to pay refund but also a penalty.after confirming with your supervisor only i have activated new data pack over that remaining 5 mb, he told that will not be a problem as he noted all data but i think u r dening me on same basis only as i have activated new data pack same day but you can check, ui have activated after successfully placing that complain.so I have no choice left now as at the moment no complain in processing and 6 complain closed with same matter so give me final verdict and also screenshot I have already provided you of same day with 5mb GPRS data remaining,
Give me a final reply otherwise no choice left to be in consumer court, u really terrified me
I was having hopes from you as last tym u solved same matter and at that tym I got calls from your side too before placing complain but dis tym its not d case even when I have recorded proof with both your agent and supervisor on floor where they both accepted that I still have 5mb of gprs remaining in my account for which deduction of 511is done so its wrongly deducted, this is a strong proof to make u penalise in consumer court.there u will not not only be ready to pay refund but also a penalty.after confirming with your supervisor only i have activated new data pack over that remaining 5 mb, he told that will not be a problem as he noted all data but i think u r dening me on same basis only as i have activated new data pack same day but you can check, ui have activated after successfully placing that complain.so I have no choice left now as at the moment no complain in processing and 6 complain closed with same matter so give me final verdict and also screenshot I have already provided you of same day with 5mb GPRS data remaining,
Give me a final reply otherwise no choice left to be in consumer court, u really terrified me
Dear Manoj,
We apologise for the delay in responding to your grievance. Our team is working towards resolving your query, we will keep you updated on the status of the same.
Regards,
Reliance Communications
We apologise for the delay in responding to your grievance. Our team is working towards resolving your query, we will keep you updated on the status of the same.
Regards,
Reliance Communications
Dear Manoj,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Thank you
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications