[Resolved]  Reliance Communications — Balance deduction of services which was not applied

Address:400067

My mobile no is [protected].


I have was not using this number from last few months & that time my balance was rs.61 something & before few days back when i switch on the same number i got msg that "dear reliance customer your subscription renewal for bwoodmaniasub 21 service for 21 is due on 19th apr 2017" and i was shocked when i checked my balance it was 0.40 paise left.

I was very disappointed by such kind o[censored]nwanted deduction & service
Subscription. When i called 198 they simply says that they can't give u
Information more then last 3 days.

My question is in such case where the end user / customer go... I m really
Disappointed for such unprofessional behavior or service from such a big
Brand..

I would like to raise a complaint for my balance deduction which was
Deducted unnecessarily & i want my balance back into my account on a
Priority basis.

Expecting positive response from u else i would make sure that me & my
Family will make the mnp to other service providers which are not loot
Customer money.
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Jun 24, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
May 24, 2017
Reliance Communications Customer Care's response
Dear Maulik,

Please give us some time, we'll get this checked at our end and revert back to you with an update on this.

Regards,
Reliance Communications
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