[Resolved] Reliance Communications — Balance deduction on [protected] 100/min | |||
Dear sir, You wrote that we acknowledge your email dated march 04, 2016 for your reliance number [protected] and regret the inconvenience caused. As per the closure of service request id:[protected]; the amount of rs.800/- has already been posted in your account on march 25, 2016. I got a call from reliance as per the telephonic conversation had with you on your alternate number [protected] today, regarding balance deduction, same has been addressed and solved on call. Your complaint has been registered regarding balance deduction vide service request id:[protected] on march 28, 2016 at 5:32 pm and the same will be resolved by march 30, 2016 at 5:45 pm. Still my balance has not been refunded. As per my complain id :[protected] in this id i made complain of rs.1096/ you post 800 rs. In my account Where is the rest amount.In every mail i provide you all details of my call since last two month. Then why are you trying to make me fool. I am using your service from 2007 and i maintain minimum balance 2500 always . If my balance was not refunded within two days then i will stop your service. Please refund my balance and inform me by mail Regards Ved prakash tripathi +91-[protected] +91-[protected] Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Apr 12, 2016 Reliance Communications Customer Care's response Dear Ved, Regret the inconvenience caused. We have arranged an outcall to understand and address your concern. Our team will get back to you by 02:30 pm. Regards, Reliance Communications Verified Support Apr 12, 2016 Reliance Communications Customer Care's response Dear Ved, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||
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Reliance Communications