Reliance Communications — Balance refund

Address:	Kanpur, Uttar Pradesh, 208001
Website:	www.rcom.co.in prepaid

I have prepaid sim no. [protected]. I did recharge rs.80 on date 12 july 2016 and and after 4 days (Dated 16 july 2016) rupees 63 deduct from my balance. I was trying many time to call cutomer care but the call did'nt connect. Next day i am trying to used another reliance no. To make a call in cutomer care.. And call customer care... Ohhh!!!.. I am lucky call is connected... But customer care lady told me... Maaf kijiyega madam aapke paise wapas nahi ho payenge.. 24 ghante se 1 min upper ho jaat hai to hum paise wapas nahi kar sakte... Arey mein ye bol rahi ki ye vas service bina bataye laga k paise kat te hi kyu hai,,, yahi kaam thodi na hai ki balance hi check karte rahe,,,..
Anyways,,, now i want to back my my balance.. Jo faltu ka humesa kaat liya jaata hai.. Warana ab to mein apna no. Hi kisi or network me convert kar lungi...