[Resolved] Reliance Communications — Benefit not credited | |||
My no. Is [protected]. This no is reliance RTL(GSM).I am recharge Rs 73 tariff pack on 30th October 2015. Reliance executive information provide me that Rs 73 recharge and get benefit all local & national call charge will be 30p/m. I am recharge this but benefit not giving me. Now customer care told this is only national pack. This is a type of chiting fraud.wrong information provide me and there for suffer me. Please rectify this problem. And please provide me local & national benifit on Rs 73 recharge because information provide this. We use this no [protected] since 8 years. If this dispute not solve we port out. I also complain for network issue again and again but not solve it. Very poor network provide me. Please solve this problem as soon as possible. And give right benifit on Recharge Rs 73. Local & national call @ 30p/m. Name Shahanshah alam MDN. [protected]. Was this information helpful? | |||
Oct 19, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 02, 2015 Reliance Communications Customer Care's response Dear Alam, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Nov 02, 2015 Reliance Communications Customer Care's response Dear Alam, Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns. Cheers, Reliance Communications | |||
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