Reliance Communications — Benefits not received as promised after 4G upgrade

Address:	Agra, Uttar Pradesh, 282001
Website:	www.rcom.co.in

I upgraded my reliance dongle number[protected].
The reliance communication has promised that post upgrade they will give me 10 gb data benefit for 30 days and keep my previous plan of 1 gb per month (Rs3000 recharge) the same.
2 days back my reliance dongle started receiving signals but neither the 10 gb data benefits given nor the 1 gb data benefit of my monthly plan has been associated with my 4g dongle. When i contacted the customer care the people over there know nothing, they are saying that reliance will not give 10 gb data benefit and you need to recharge for using the dongle.
I think that this is the shear breach of trust buy reliance communication because it was one of the conditions o[censored]pgrade that post upgrade 10 gb data benefit and my previous plan will continie.
I find myself cheated because reliance is not keeping their words.