[Resolved] Reliance Communications — Bill generated after termination the data card no-[protected] | |||
My data card service has been terminated on July and even after termination they are generating the bill for August and September. Even after writing and calling rep to resolve the issue, no care to respond properly. Can i have someone to help me here, Im willing to pay if i have used the service, they keep on generating bill for unused service which is not far. This is causing unwanted pressure for me and im unable to concentrate on daily work. Your help is much appreciated. Attached the last email i sent to customer care I have been saying it from the month of July to terminate the service and close the billing .I have not used the service from July, for what reason you are asking me to pay the bill. many phone call received by me & everytime i discussed the issue regd. disconnection but no action & Its really embarrassing that no one understand the issue. Check the usage reports and say me for what reason i have to pay the bill. Request you to kindly look in to this matter on priority. Was this information helpful? | |||
Oct 29, 2016 Complaint marked as Resolved Still no response as per the trailing mail.
From: Reliance Customer Care on Thu, 27 Oct 2016 12:54:39 Add to address book
To: You | See Details
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500007568168
Dear JITENDER KUMAR,
We are pleased to present your latest Reliance eBill.
Reliance number
This Month's Charges (Rs.)
0.00
Relationship number
500007568168
Total Due amount (Rs.)
929.00
Bill period
09-Aug-2016 to 14-Oct-2016
Payment Due date
02-Nov-16
Pay Bill
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Get Adobe Reader Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 24, 2016 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Sep 28, 2016 Reliance Communications Customer Care's response Dear Customer, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
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Hello,
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Request you to Please share and sign this petition #CheaterRCOM
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