[Resolved]  Reliance Communications — Bill generated after termination the data card no-[protected]

Address:Mumbai City, Maharashtra

My data card service has been terminated on July and even after termination they are generating the bill for August and September. Even after writing and calling rep to resolve the issue, no care to respond properly.

Can i have someone to help me here, Im willing to pay if i have used the service, they keep on generating bill for unused service which is not far.

This is causing unwanted pressure for me and im unable to concentrate on daily work. Your help is much appreciated.

Attached the last email i sent to customer care

I have been saying it from the month of July to terminate the service and close the billing .I have not used the service from July, for what reason you are asking me to pay the bill.

many phone call received by me & everytime i discussed the issue regd. disconnection but no action & Its really embarrassing that no one understand the issue. Check the usage reports and say me for what reason i have to pay the bill.

Request you to kindly look in to this matter on priority.
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Oct 29, 2016
Complaint marked as Resolved 
Still no response as per the trailing mail. From: Reliance Customer Care on Thu, 27 Oct 2016 12:54:39 Add to address book To: You | See Details 1 attachment 297307432615 .pdf 64.66 kB Download 500007568168 Dear JITENDER KUMAR, We are pleased to present your latest Reliance eBill. Reliance number This Month's Charges (Rs.) 0.00 Relationship number 500007568168 Total Due amount (Rs.) 929.00 Bill period 09-Aug-2016 to 14-Oct-2016 Payment Due date 02-Nov-16 Pay Bill You may download 'Reliance InstaCare' Mobile App from Google Play Google Play Store Windows Store Windows Store or iTunes iTunes and check your usage or recharge and pay bills instantly from anywhere. Some Important Points: Add [email protected] to your email address book to avoid ebill from going to spam folder If you are not the intended recipient of this email, do drop us a mail at [email protected] We will ensure immediate updation at our end. Get Adobe Reader
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2016
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Sep 28, 2016
Reliance Communications Customer Care's response
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Oct 19, 2016
Updated by hr268009
still not resolved after given many reminders to Reliance Communications Customer care
Oct 19, 2016
Updated by hr268009
Mobile No- [protected]
Oct 21, 2016
Updated by hr268009
Response awaiting last from so many days.
Nov 03, 2016
Updated by hr268009
Threatening received from this no-[protected] today approx. 3.53PM from Reliance. Pay your pending amount with in 7 days otherwise we will send a notice through court Delhi already lodged a case.
Complaint comments 

Comments

They are doing this fraud to everyone. I have terminated the netconnect number [protected] on 18th june 2016 and confirmed the termination by calling their customer care (call recording available). One month later, i got a bill with a different tariff plan for my terminated number . When I call the customercare asking this they will disconnect the call & billing section will call us daily for paying the bill generated after deactivation .Fraud management, Fraud cutomercare.. TOTAL FRAUD COMPANY

Thousands of poor people are being harassed and cheated by Reliance . We should unite and move together against this FRAUD COMPANY .

Please sign the petition in Change.org to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc
Hello,

Request you to Please share and sign this petition #CheaterRCOM

Change.org - https://goo.gl/n6jmFB

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