[Resolved]  Reliance Communications — Bill generated even after termination of service and confirmation from customer care

Address:380006

Hi team,

After having a bad experience with data card service provided from reliance, i have terminated the service. I have also paid all the bill and raised a ticket to reliance customer care and got confirmation that i have "0" amount yet to be paid and no bill will be generated in future. However i'm receiving bill yet.

When i contact reliance customer care, i got reply that, the connection is already terminated and we could see that a bill is generate even after termination of service. But we will not be able to help you further, since the connection is already terminated. Could you advice/respond on this.

Reliance netconnect+ no. [protected]
Ref no :- [protected] mr. Varma (Rcom)
+2 photos
Was this information helpful?
No (0)
Yes (0)
Oct 15, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2016
Reliance Communications Customer Care's response
Dear Satish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Satish,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
My alternate number :- [protected].
issue still persist . New bill generate Month Of June.
the issue is still pending .

waiting for you reply...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information