[Resolved] Reliance Communications — Bill issue

Jain30

from Jaipur, Rajasthan

Address:

110032

Hi I buy Reliance postpaid montly plan of Rs 299. After one month they didn't send any bill either on mail or hard copy. Also first they have taken 300 rs as security amount and when on bill they have charged one month advance bill which there agent did not tell and they have not mentioned on internet too. When I called they customer care too close my no they are not doing too.
Regards, Rachit Jain (m) [protected]

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Jul 11, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

May 29, 2017

Updated by Jain30 As well as I have called to customer care to send bill on my email id but they are unable to send just raise ticket no. I will not paid any bill amount to them.

Verified Support

May 30, 2017

Reliance Communications Customer Care's response Dear Rachit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Jun 07, 2017

Reliance Communications Customer Care's response Dear Rachit,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no proper response from your end. Hence, request you to share an alternate contact number or a preferable time, so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications