[Resolved]  Reliance Communications — Bill Payment

Address:831004

I Ashutosh Kumar, purchase reliance 3G wifi donge No- [protected]. In the month of Aug i personally informed to reliance wave world on 10th Aug that terminate my service, he told ok. After that a message came regarding bill payment bill amount Rs 791.00, again i called in reliance customer care on 22 Aug regarding termination of service they also told ok i terminate your service, again a message came Rs 1054.00. Again i called to customer care and asked that bill amount she told that this is the month of Aug and Sep. I briefed all that story, she told you have to pay and that i have paid all amount. I want to know that why its happen once i informed for terminate my service then why its continue and shot out my excess bill amount.
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Nov 27, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2016
Reliance Communications Customer Care's response
Dear Ashutosh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Oct 25, 2016
Reliance Communications Customer Care's response
Dear Ashutosh,

As per your telephonic discussion with our representative, we request you to kindly make the payment of the outstanding amount to enjoy our uninterrupted services. Thank you!

Regards,
Reliance Communications
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