[Resolved] Reliance Communications — Bill raised for damaged data card that is not working for last 4 months | |||||
My reliance data card no is [protected]. It is not working since last 4 monhts due to damage condition. I have bought another data card no.[protected] and using it. When i try to close my previous data card [protected] the customer care people told me to wait till 4g roll out and apply for new 4g data card for the damage data card at a very low price since i am using it more than 3 years. I have applied for 4g data card for both numbers and received the same. But activation is not done for [protected] because of august 2016 bill raised and the amount payable is 1519/=. My repeated attempts to waive the bill goes in vain. Your company people send me a message that they will start legal action to recover the dues. But on 23.8.16 i have paid the the amount rs.1519/=. Because i need the 4g connection for my no.[protected]. I request you to refund the amount after checking my payment history and data usage. I have not use a single mb for the data card [protected] for the last 4 months. I am also a share holder of reliance communication which you please note and do the needful Was this information helpful? | |||||
Sep 28, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 24, 2016 Reliance Communications Customer Care's response Dear Sekar, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
2 Comments | |||||
Comments
They are doing this fraud to everyone. I have terminated the netconnect number [protected] on 18th june 2016 and confirmed the termination by calling their customer care (call recording available). One month later, i got a bill with a different tariff plan for my terminated number . When I call the customercare asking this they will disconnect the call ...Fraud management, Fraud cutomercare.. TOTAL FRAUD COMPANY
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
My sympathies, but forget it now. Make a fresh start.
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DirectLink: https://www.change.org/p/trai-must-act
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