[Resolved] Reliance Communications — Bill raised without using of data card | |||
Hi, I Ashok Kumar Gupta, taken a Data Card from Reliance but that was not used due to coverage issue. It was not connecting as well. I made so many complaints. Every time they asked me to wait for 1-2 months engineers are working but no solution provided. I was getting frustrated to make them calls and asked them to close the connection. I paid Rs. 2250/- as advance and asked them to return the amount but they had not. They raised the bill post close request and now there executive calling me and giving warning for legal case. They are saying either you have to make a settlement or we will make legal case on you. In other means they are threatening me. Please help me to resolve this matter. I am receiving calls from Pooja Gupta with mobile number - [protected]. Can I do a case in consumer court as I have all written communication, chat transcripts etc. please advice. Thanks Ashok K Gupta [protected] Was this information helpful? | |||
Dec 19, 2019 Complaint marked as Resolved RIL company itself closed so complaints also be closed Reliance Communications customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
I Nikhil V taken data card from reliance. Not used the data card([protected]) at all since last three months. Unpaid bill till july 2014 is 1014. Their executive calling me from [protected] and giving warning for legal case. They are saying either you have to make a settlement or we will make legal case on you. I paid the bill 1014 yesterday and then she said (lady from number [protected]) the matter will be closed. I raised a connection closing request immediately at reliance world by paying 150/- which they said is the charge for 1 week till the connection is closed.
Today I got a call from [protected] saying they are sending some documents and wanted to confirm the address. They did not mention what documents they are sending.
Please help me to resolve this matter.
Nikhil
Today I got a call from [protected] saying they are sending some documents and wanted to confirm the address. They did not mention what documents they are sending.
Please help me to resolve this matter.
Nikhil
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications