Reliance Communications — Billed for no usage & customer care not responding | |||||
I have post paid data connection for reliance data card. I am doing some work on internet & also share trading which i have to do from cybercafe now as from 22nd May reliance has discontinued all the 2G services. I have registered for upgrade but not received any new dongle. I have tried calling customer care n number of times, but not getting through holding the call for several minutes. I have mailed on several email ids [protected]@relianceada.com; netconnect.[protected]@relianceada.com; datacard.[protected]@relianceada.com; Rcomnodalofficer.[protected]@relianceada.com; Today added one more email id Rcomappellateauthority.[protected]@relianceada.com. Seems like there is no literate person out there, as after 4 mails no reply. To add to this i have received bill for the entire month though service provided has not provided services for 15 days. I am paying bill only for 15 days today. To summarize the complain:- no reply from customer care emails no call getting connected with customer care billed for no usage upgrade not done I just want to discontinue my services with such a horrible service provider named Reliance Communications. Please provide your assistance. Was this information helpful? | |||||
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Reliance Communications customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
can you give an email id from whom/where i can get a prompt response?
You guys have time to reply this mail, but for the 4 mails that i send not a single reply from more than 2 weeks.
I believe there is somebody doing a copy paste job out there as the same reply "Apologies! To assist you with your concerns...Regards, Reliance Communications" is given to one Jenifer as well.
Would appreciate an email id or a phone number from whom response can be expected
I believe there is somebody doing a copy paste job out there as the same reply "Apologies! To assist you with your concerns...Regards, Reliance Communications" is given to one Jenifer as well.
Would appreciate an email id or a phone number from whom response can be expected
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+91 22 3037 3333
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+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.
Regards,
Reliance Communications