[Resolved] Reliance Communications — Billed for unused data connection in Mobile. | |||
Service Provider: Reliance Communications Relationship No:[protected] Mobile No: [protected] Amount Due: 1102/- Please note we have received abnormal bill 2602.00 in April month for Unused data connection in mobile which was not at all requested for data connection automatically it is connected with in 3 days we have complained to cancel the connection of this service but customer care not taken any action when we have not paid the bill that time collection dept sent a notice and called by asking orally to pay final amount 1500.00 and assured that they waive off balance amount and we agreed to settle the payment to escape from these customer service harassment and notices on July month but again in Aug month started sending Legal email notices to pay balance amount 1102.00 which is absolutely cheating customers. Hence request to waive off the balance amount 1102.00 as assured by customer care/Collection Dept. Was this information helpful? | |||
Nov 9, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 30, 2016 Reliance Communications Customer Care's response Dear Keshava, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Oct 01, 2016 Reliance Communications Customer Care's response Dear Keshava, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns. Regards, Reliance Communications | |||
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