Reliance Communications — Billing for the mobile number

Address:

Bangalore, Karnataka

In 2013, i wanted to surrender my reliance postpaid number[[protected]]. After lots of argument with the customer care, one person said that he will provide zero rental plan as i was a valued customer of over 5 years. Which meant that i will have to pay bill only if i use the number. After that i didnt have any problem and occasionally i was getting bills with amount '0'. Now suddenly in december i got bill stating i have to pay 265 rupees.This amount gets incremented every month. For feb i got a bill for rs, 420. Now if i contact customer care they are arguing that there is no zero rental plan as such and they are saying my number is active.I have proof of all the '0' amount bills that they sent me last year. I had disposed that mobile and sim 2 years back.And these are not even supporting me to de-activate the account.

Now over all these, my mother is receiving nuisance calls everyday on the .landline number asking to pay the bill Please resolve this or i am left with no option but to go to the consumer court.