Address: | 110095 | Website: | www.rcom.co.in/Rcom/personal/postpaid/overview.html |
Hell0 sir,
Its very disappointing and harassing that companies like reliance communication making fools to their customer and snatching their money through fake bills.
My reliance cdma post paid number is [protected] have brought on january 2016 for some official purpose as am doing work from home so have taken monthly charges of 1000 rs unlimited calls plan but after using this got disappointment and difficulties that phone was disconnect after 2 second in between calls as a result lost my valuable clients because of interruption of calls anyways i continued til february 2016 end this number and did not used any call from march onwards from this reliance cdma phone and not used any call in march from my plan even though i got my bill on 26march 2016 of rupess 931 because i have taken unlimited calls plan of rs 1000 but did not use a single call which reliance telecomm can check from there portal but as iam very sincere customer always paid my bill on time or before time so on 13th april 2016 i paid my complete billing formalities along with next 7 days rental charge of blocking period and its total amount was 931rs till march and from thath day to till 13th march plust nect seven day charges customercare executive calculated 1382 rs which i have paid to near by dilshad garden reliance mobile strore from there i have purchased my reliance cdma and postpaid connection donot want to continue this number more and discontinued my number from that dilshad garden store pdms code is n[protected] channel partener ak telecom address is 5a pocket h dilshad garden delhi 95.
From that dilshad garden branch contact person they have called to reliance customer care and i spoke to customer care and lady has given me refrence id of[protected] against my query she told me that my sim has been blocked from 13 april 2016 onwards as i have paid bill of march including balance days bill of april 13 2016 including next 7 days rental charge its total 1382 rs. I have signed stamp copy of my bill payment from dilshad garden reliance store locator.
As i have paid advance of rs 850 rs which reliance communication has to give me back in next 30 to 40 days by cheque as my given address till now i have not recived my money from them but they are still sending me fake bills as i already surrender my nuber there is no signal on my phone due to disconnection and paid all full final payment. Whta going wrong here its really veru disappointing and harassing that they are not paying mycheque advance money of 830rs but sending bills fake bill of april may 2016.
It my humble request you that kindly take serious action against this as soon as possible. Was this information helpful? |
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications