[Resolved] Reliance Communications — Bogus bills | |||||
Sir, I have been using reliance (RGiPhone_new_5S_DP) plan for over 2 years now. Initially, I paid an amount of Rs 20, 840/- for 2 years.After that, the same plan was renewed from your side stating that a discount of 50% will be given on the monthly bill of Rs 2, 999/- . If you see my last bill amount between the period[protected] to [protected] a discount Rs 1447 was given. Unfortunately, the same discount is not given on the current bill between the period :[protected] to[protected] and between the billing period[protected] to[protected]. If you look at the current bill between the period 09th May to 08th June, the monthly bill is Rs 1446 against the monthly bill of Rs 3533 apiece during the March-April and April-May.My outgoing and incoming services have been barred since April 30. Monthly Bill[protected] to[protected] Rs 1775 Monthly Bill[protected] to[protected] RS 3459 Monthly Bill[protected] to[protected] Rs 3459 Monthly Bill[protected] to[protected] Rs 1621 Clearly, the billings above shows that there are huge flaws on your side.Despite using the same plan (RGiPhone_new_5S_DP), there is extreme variation in my billing amount. I have been associated with your network for more than 25 months now. Is this the reward you give to your loyal customer? Further, you are imposing the late fines and your terms on me. My earlier case id was- ID :[protected]. I request you to kindly avail the discount as committed from your side as soon as possible. Looking forward to your reply. Thank You Vishwajeet Kumar Ranjan Reliance GSM Mobile No. [protected] Relationship No. :[protected] Tariff Plan Name :RGiPhone_new_5S_DP Was this information helpful? | |||||
Oct 16, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 17, 2016 Reliance Communications Customer Care's response Dear Vishwajeet, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications