[Resolved] Reliance Communications — Broadband and phone not working. Subs id[protected] | |||
Dear I am feeling very bad to say that i am facing lot of problem from reliance broadband & telephone service. In the last six days i have made two requests with sr no.[protected] & sr no.[protected] but till date my broadband and phone is dead from last six days. It is causing lot of problems to me. But your co. Would charge full rental even if it is restored now. Further there are frequent intruptions when electricity goes off in the area because reliance has not installed ups/battery support to their server which is again major irritant specially in summers. I want following two things: 1. Restore my broadband & phone immediately & 2. My monthly bill be reduced by the amount for which you have not provided me the service due breakdowns or power failure at your end. I lastly requesting you to please fix the fault or else i have to close the connection and shift to some other isps. Regards Rajinder kamboj, Subs id[protected], [protected]. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Rajinder,
Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.
Regards,
Reliance Communications
Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.
Regards,
Reliance Communications
Dear Rajinder,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications