[Resolved] Reliance Communications — Broadband

Abhishek Sah

from Noida, Uttar Pradesh

Address:	Ghaziabad, Uttar Pradesh, 201001
Website:	Www.rcom.co.in

Subscriber ID[protected]
Broadband subscriber of reliance in lohia nagar Ghaziabad.
No service provided in the last 35 days. I have 10 complaints registered with their customer service and 1 with appelate authority.
Numerous times I have registered complaints however, they just don't care.

When you register a complaint with the customer service, they close the complaint without solving. They don't even bother to talk to the customer if the service has been resumed or not.
Fed up of calling them with no help. They don't even call to check the problem and in the last 6 months not a single technician visited home to check the complaint.
They don't seem to care, I don't know what to do. Hope someone will look into the matter and do something about it.

Worst service ever.

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Nov 27, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2016

Reliance Communications Customer Care's response Dear Abhishek,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Oct 27, 2016

Reliance Communications Customer Care's response Dear Abhishek,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Jan 04, 2018

Updated by Abhishek Sah It was not resolved. How can you write so bluntly on behalf of the customer that the complaint has been resolved as per your satisfaction. It is not my satisfaction it is your satisfaction when you didn't even bother to call.

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Comments

mohangmrk

from Jalakandapuram, Tamil Nadu

My no [protected].my area full jio sim used but no tower in this jio sim.no network and full tower problem

tejas s.r teju

from Paravur, Kerala

Dear sir,
I went to store to get a Jio sim after generating the code but the store owner said that the code is already redeemed. I have not shared my code with anyone.
so please stop whoever using my barcode [protected] and deactivate the sim.

prasa13

from Bengaluru, Karnataka

Reliance JIO is not activating for the already distributed SIMs. I have a Inactive SIM for almost 25 days now.
They are still distributing SIMs.
Even the Reliance Digital stores response is not satisfactory when approached regarding the activation.

Reliance JIO should activate the already distributed SIM rather distributing any new SIMs.

Reliance Digital Customer Care's response, Oct 12, 2016

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

Kishor Nikode

from Bhusawal, Maharashtra

Dear sir
my jio sim is new voice calling can't be connected please my problem solving
Thanks

ajay62

from Kantabanji, Odisha

Sir me 10.09.2016 ko jio sim lia hun but still that are not active or dealy activation or server problem sim imsi no[protected]
network not show, application order no.-0000091K92 dt 16.09.2016 but till dt. still 2nd msg not reacived. my alternative mob.No [protected] plese send me teliverification msg or offer