[Resolved] Reliance Communications — Broadband

sridhar ilager

from Bengaluru, Karnataka

Address:

582102

Some months ago, reliance suddenly stopped its 3g connection. because of which my newly purchased 3g dongle became dead. it was of no use. i tried to request for discontinuation of service and ask for replacement of the dongle. but neither of the two could be done. instead they kept the dongle alive for 2 months and started harassing me for 1300rs bill. even they tried to call me in disguise as lawyers from Bangalore. they are not ready to register my complaints for replacement of dongle. its a mental agony from this renowned company.
my humble request is to either get paid for the bill and replace the 3g dongle with new 4g dongle or cancel the bill.

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Dec 13, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Nov 11, 2016

Updated by sridhar ilager reliance dongle no. [protected]

Verified Support

Nov 11, 2016

Reliance Communications Customer Care's response Dear Sridhar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Nov 12, 2016

Reliance Communications Customer Care's response Dear Sridhar,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

Cheers,
Reliance Communications