[Resolved]  Reliance Communications — Broadband

Address:122001
Website:www.reliancebroadband.co.in

I have taken the connection from Reliance(Subscriber ID[protected] in April 2015 and at the time of connection they have told me that one months rentals(Rs799) would be security deposit and one month rental should be paid in advance. I have terminated the connection on 27 Aug 2016, however the amount which has been billed to me after termination was till the period 27 Sept 2016(1 month extra).
Moreover when I asked them to refund the security deposit of Rs799 paid at the time of installation, it has been told to me that it was non refundable installation charges. I have paid all the due amount of reliance and Reliance is not ready to refund the security deposit nor they are ready to adjust one month extra amount billed to me.
Appreciate if you could help me in resolving this issue get the refund of my security deposit as well as one months extra rentals charged to me since it was lot of hassle to deal with reliance.

Could you please let me know as to how can I send across all the correspondence since I am not finding it anywhere.
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Dec 27, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2016
Reliance Communications Customer Care's response
Dear Gauraw,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Nov 25, 2016
Reliance Communications Customer Care's response
Dear Gauraw,

Our customer service team has informed us that your concerns have been addressed. Do let us know if there is anything else we can help you.

Regards,
Reliance Communications
Mar 29, 2017
Updated by gauraw123
After so many complaints through all the consumer portals and grievances website, still I am receiving message to pay an amount of Rs1449.93. I told almost more than 15 times in the last 1 months that my connection has been terminated 6 months back but still I have received a legal notice to pay the bill of Rs1449.93. God knows to what extent reliance can harass their customer without any reason.
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