[Resolved]  Reliance Communications — Broadband connection-3G to 4G

Address:Chennai, Tamil Nadu, 600097

Broadband connection no : [protected]
I was informed through sms that the new 4g dongle can be purchased for 899. When i try to buy cc said you have to get 4g and then only you can get in the discounted price. The sim reached me only after a month after constant follow up. At this time cc said that the dongle is increased to 1599 and said to me that they will ask the conserned department to contact me as i have brought the 3g dongle 3 months back. After reapeated call to cc they was not response and my broadband got disconnected 2 weeks back. When i ask cc they are saying its now 2699. For the past 3 months i would have call cc customercare repeatedly. For the past 2 weeks they are disconnecting the calls. Even after mail to appellate office there is no response. There are many issues but right now this is the main issue as i am unable to use internet for the past 2 weeks completely and for the past 3 month on and off. Please do the needful.
Regards... Sathish
[protected]@[protected]
Mail : sathish. [protected]@gmail.com
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May 16, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2016
Reliance Communications Customer Care's response
Dear Sathish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Aug 25, 2016
Updated by Soye1983
Customer care call and enquired but still the issue is not resolved!
Aug 25, 2016
Updated by Soye1983
Please let us know the procedure to close Reliance broadband connection.I have not used for 1.5 months.
Aug 31, 2016
Updated by Soye1983
Issue still pending...
Complaint comments 

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Please sign this online petition related to RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
Soye1983's [Complaint's author] reply, Aug 31, 2016
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