[Resolved] Reliance Communications — Broadband connection | |||||
Reliance wipod - Reliance communications - Worst service when compared to all the other competitors. These people keep executives in shop who don't even know basic details. All they respond is "what can i do", "how come we know". If these people claiming as customer service executive are not even aware of basic details, then why are they given those positions. Its just frustrating to even to go to Reliance mobile stores and these executives are so harsh that they dont even listen what we are asking. Just worst. Experienced same reaction from Anna Nagar as well Paper mills Road Reliance mobile store. They were shouting at us like anything asking us to get out. Worst service. I ended up paying 5 months bill without using it and there was no signal. Went for cancellation paid for Rs.1500 and again this month paid 1200 for cancellation. All these on top of worst customer service Incident date: May 5th, 7th & June 17th Branch : Anna Nagar and Paper mills Road (Perambur) Chennai Reliance post paid no: [protected] Was this information helpful? | |||||
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 19, 2016 Reliance Communications Customer Care's response Dear Swapna, As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store for further assistance. Regards, Reliance Communications | |||||
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications