[Resolved]  Reliance Communications — Broadband connection surrendered in may 2015, refund not received rs. 2805/-

Dear Sir, This is to bring to your kind notice that the above connection was surrendered around 7 months back and several letters mailed to the appellates of reliance including customer care but inspite of their acceptance for surrender the money has not been received. They are employing these tactics to recover the losses they might have incurred on bad customers. I am a customer for reliance for the last 10 years starting with the Pioneer Scheme of reliance but such harassment and negligence from a Service oriented organisation is not acceptable. Friends I feel the company is in deep trouble and must be fooling others as well so please be on acheck if you are using any of the reliance services. Connection for Broadband id is[protected].
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Oct 15, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2016
Reliance Communications Customer Care's response
Dear Naman,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

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Contact number is [protected] in the name of naman dalmia
Dear Naman,

Thank you for your contact details, our customer care will get in touch with you shortly.

Regards,
Reliance Communications
Dear Naman,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications
Dear Naman,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Nothing has been discussed and no calls received for complaint regarding non refund. Kindly do not mislead us.
No calls received
Dear Sir,

This is to bring to your kind notice that no calls have been received for broadband refund and no resolution provided. i want my refund of Rs. 2805/-. These people are lying. Kindly do something to resolve it unless otherwise your site would be meaningless and wastage of time.

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