Reliance Communications — Broadband internet subscriber[protected]

Address:	122001
Website:	www.rcom.co.in/Rcom/personal/customercare/customercare_internet.html

I provided Rs 1840 to Reliance executive Mohan Singh on 10 May 2016, since then executive is not picking up the phone. I visited there office and got the Number of his manager Neeraj Singh who talked to me once and he as well is not picking up the phone.

I asked for Refund of my money on 23 May 2016, since then they are just sending me a drafted template saying that they have escalated it to higher authority and will get back to me ASAP.

Please note that i never got any call from Reliance regarding the status. Only once i got call regarding documentation and a mail with subscriber ID[protected], but i believe that nothing is happening and who is this higher authority i don't know. There customer care executives say we can't help you as you are not existing customer with installed connection (OH GOD! THIS IS THE PROBLEM)

I feel like they have hired people to steal money from us and to give no response thereafter.

Regards
Avnish Vashisth
[protected]