[Resolved] Reliance Communications — Broadband irregulation | |||
[1] I have taken the broadband connection since januaty end. After every 10 days I face a problem o[censored]ndefind IP address and I had to complaint which was taking time of two to three days. Even though they knew that they need to replace their old device, company had never took thid issue seriously. But this time they crossed the limit. My internet connection is discountinued since 30th july. I inquired about the reason and came to know that they have not paid their electticitu bills to GEB and do they took the meter. I raided the voice against it many times and daily I called or maiiled to customer care but they didn't give me any solution except their words. [2] Last year I took broadband services from reliance communication twice and due to some reason I terminated twice. Both the time they pulled the termination process for a month and asked to pay extra bill for the same month. When I denied, I got a call from their lawyer that they will file case against me. And this way they forced to me to pay extra bill. Was this information helpful? | |||
Oct 14, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 21, 2015 Reliance Communications Customer Care's response Dear Siraj, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communication Verified Support Aug 23, 2015 Reliance Communications Customer Care's response Dear Siraj, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||
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Comments
It has been one month, my connection is still off. And none of your person contacts me.
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