Reliance Communications — Broadband not working for a month

My subscriber id is[protected].

My broadband is not working for past 25 days. I have registered numerous complaints on customer care, web portal and even in reliance communication office. It is really frustrating that nobody cares for any complaint. Every time i file for a new complaint, they say your previous complaint is closed and internet is working. Nothing is working for past 25 days, there is a wire disconnection somewhere and nobody listens to anything.


Extremely frustrating service

My subscriber id is[protected].

My broadband is not working for past 25 days. i have registered numerous complaints on customer care, web portal and even in reliance communication office.

I have registered complaints with following numbers
[protected]
- cnm[protected]
- cnm[protected]
(customer care refused to give further details of past complaints.)

These complaints are somehow resolved and closed. but nothing works on my end.

There are no follow-up calls from customer care or from the local technician. the customer care seems to auto-resolve the complaints as they wish.

There are two current complaints for the same thing[protected] & cnm[protected]. i am pretty sure these too will be "resolved" and closed within a day while nothing will work on my end.

There is a wire disconnection somewhere and nobody listens to anything. i have lost almost a month's business due to this. reliance communication is really making a mockery of its customers.