[Resolved] Reliance Communications — Broadband Not Working since 3 Month | |||
Sir, I have been using Reliance Broadband from more than one and a half year . I have been facing with "Internet not working” problem since 3 months. Customer care dept. is not helpful at all. I have complained many a times but never received any resolution from customer service/technical executive or area field executive – Important points: (1) I have lodged dozens of complaints to the customer care dept. (2) I have written at [protected]@relianceada.com (3) Every time my complaint is closed from their end saying that it has been resolved from their end (4) I don't get the status of my complaint (5) I have contacted my area service manager and many more people ( (Name: Arvind, Ashu and Amitabh – East Delhi Tech Head) but none of them are a bit helpful (6) Still my internet is not working, I have tried every possible way . Now for my surprise I received a court notice for non-payment of bill for services which I didn’t use since couple of month neither was resolved. I would be very thankful if you help me in this. My Details are as under Compalint Nos. with Date 7th May[protected] 9th May[protected] 12th May[protected] May[protected] May[protected] May[protected] May[protected] Name : Ravi Jain User ID –[protected] Contact No. - [protected] Email @ ravi.jain.[protected]@gmail.com Was this information helpful? | |||
Dec 14, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 03, 2015 Reliance Communications Customer Care's response Dear Ravi, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Aug 09, 2015 Reliance Communications Customer Care's response Dear Ravi, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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