[Resolved]  Reliance Communications — Call rate

Address:New Delhi, Delhi, 110091

My mobile number is [protected]
My complain no. Is[protected]
I recharged my number with the tarrif of 78 which is a rate cutter but my call charges is as per standard rate.
I tried calling to customer care but didn't get any satisfactory result. And also reliance messeged me that your query has been solved but in actual as it is.
So kindly resolve my problem. Because its been 7 days of my recharge
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Oct 20, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2016
Reliance Communications Customer Care's response
Dear Preetish,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Comments

Dear Preetish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
I just received a call from your customer service executive and they again told me that your call rate is as per your choosen plan but in actual it is not.
So please stop making me fool by calling and saying that your complain is resolved.
And also i just tried to calling on 198 but didnt get any clue to talk to your customer executive. So please provide me a number on which i can easily talk to your representatives.
And my alternate number is [protected]

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