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Reliance Communications

[Resolved]  Reliance Communications — Cancelling 3g cdma service & 4g not activating

Address:682017
Website:www.RCom.in

I have recharged my reliance netconnect+ modem for rs 3000 (45gb and 6 months validity) before 25 days. After few days reliance cancelled the cdma services without any intimation and told to purchase 4g wipod device.. I still got around 40gb data balance in my modem. I purchase 4g modem and got a message stating your 4g is active. But even after a week eighter the cdma service or the 4g service is active. The customer care and reliance outlet didn't have any information.
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May 13, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Aug 11, 2016
Updated by EliasPS I have recharged my reliance netconnect+ CDMD modem (No.[protected]) for Rs 2999(45gb and 6 months validity) around 25 days back. After few days reliance cancelled the cdma services without any intimation and told to purchase 4G WiPOD device. I still got around 40gb data balance in my old data device. I purchase 4G modem and few days back got a message stating your 4G is active. But even after a week, either the CDMA service nor the 4G service is active. The customer care and reliance outlets just bluffing the peoples and not giving any correct information.
Verified Support
Aug 11, 2016
Reliance Communications Customer Care's response Dear Elias,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Aug 13, 2016
Updated by EliasPS Contact me on : [protected], [protected], [protected], [protected], [protected]
Aug 15, 2016
Updated by EliasPS Even after 04 days no one contacted me from Reliance. Planing to file a Police complaint & heavy compensation suit with consumer court along with wide media publicity. Taken one more BSNL connection ([protected]) for shifting to BSNL data connection plans
Aug 22, 2016
Updated by EliasPS Even after 10 days no one responded. Is this site is a really functioning?.
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Pls post your complaint here https://mobile.twitter.com/RCommCare and also sign this petition about 4g overcharging https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade-bill-plans-1100-cha...⇄
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