[Resolved]  Reliance Communications — Can't buy landline device from reliance store

Sir/madam I am Johnson devassy (Relationship No.:[protected] from Cochin . Yesterday i file a complaint to reliance Customer care ([protected]@relianceada.com) they didn't respond and didn't contact me " The Complaint is my land-phone has some software problems and other problems too . i need to buy a land-phone device but device not available in the store every time they says to ME "NO STOCK" . where can i buy the device ?
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Oct 21, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2016
Reliance Communications Customer Care's response
Dear Vipin,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Vipin,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Vipin,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://on.fb.me/1lrvkq7 so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications
sir/madam
my alternate number is :[protected] .
Dear Vipin,

Thank you for sharing your alternate number. We have arranged for a call back to address all your concerns.

Regards,
Reliance Communications

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