Reliance Communications — Cant Connect 198

Address:

New Delhi, Delhi

<RCOMAppellateAuthority.[protected]@relianceada.com> wrote: > > Dear Customer, > > We have gone through your e-mail for your Reliance > Mobile number [protected]. > > We regret the inconvenience caused. > > We have registered your complaint with service request > ID:[protected] on 10/04/15 and it will be resolved within > 72 hours from the date of complaint registered. > > Once the mentioned issue is resolved, we will notify you > via SMS or Phone call. > > Your co-operation and patience in this regard will be > highly appreciated. > > Further, we have taken up your complaint regarding > unable to connect customer care with relevant department > and same will resolve with in 24 hours. > > We take this as a feedback to improve our services to > meet your expectations. > > Assuring you of our best services always. > > Thank you for choosing Reliance. > > Regards, > > Appellate Authority > Delhi > > You can contact us on [protected] from Monday to > Saturday excluding National/ Public Holidays between > 9.30 AM to 6.30 PM or write to us at > RCOMAppellateauthority.[protected]@relianceada.com, with case > ID of previously registered complaint at Customer Care/ > Touchpoint. > > ============================================================================ > From : mukesh.[protected]@gmail.com on[protected]:46:05 > > > ============================================================================ > > Dear Company What is this.. Am i Fool or your Customer > Care Executive want making me fool . when i call to 198 > from my cell no.- [protected] & [protected] it not > connect. > When when i ask about any problem the customer care > person from 198 not ans my question and block my no for > connect my cell ... > > > There is a big 2 nd problem is my [protected] No. cant > Connect to Net where i am using Alcatel One touch J636D+ > cell.. > > 3 rd Big Problem is when i call 198 to 6 Gprs than Mr. > Rohit said me that System not working Properly so you > call please after 20 Minutes. and when i ask him for > senior person he said me that the senior person is not > available right now they will available from 8 Am to 7 > Pm I think he say lay > You are kind request Solve my Problem ( 1 ) Connect Net > of my No. [protected] ( 2 ) Connect Customer care no. 198 > through [protected] & [protected] > ( 3 ) Take a class to your customer care person special > joiner and trande them >