[Resolved]  Reliance Communications — CDMA network conversion in 4G LTE but internet is not working

Address:Bharuch, Gujarat, 392001
Website:www.rcom.co.in

I converted my cdma network in to 4g lte connection. Before conversion i received lots of calls from reliance to convert the cdma network in to 4g lte network and the same existing plan will be converted in 4g.

Then i received a 4g sim card from reliance and i converted my cdma network in to 4g. After conversion i come to know that only 5 gb 4g internet you can use under the plan and you were no suppose to use unlimited internet data while my previous plan is high speed data unlimited unlimited calls and messages all over india, but now they were offering only 5 gb data.

I talked with customer care office they tell me that it will be enable 4g internet within few days and meanwhile we provided 2g data on your card. But there is no internet connection available on my sim card. And then also after not using even 1 kb data i have to pay for full amount for the same.

Please help me to resolve this issue asap.
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Aug 7, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

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