[Resolved] Reliance Communications — CDMA sim to 4G conversion | |||||
Iam a reliance CDMA data card customer and my number is [protected].My number converted to 4G without my approval and 4G sim not yet send to me.I have contacted reliance show room and got new 4G sim and currently using the same.I have called customer care for waiver for aug16 bill and they provided the same and requested to cancel the CDMA number however it is not done by customer care.Again I called customer care after sep16 bill received and requested the waiver and termination of same number however they agree for termination and refusing to give waiver.Since I didn't received old number 4G sim but they are frequently calling me for bill balance.Please resolve this issue and do the needful.any questions please call me.[protected]. Was this information helpful? | |||||
Dec 8, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 04, 2016 Reliance Communications Customer Care's response Dear Raj, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Nov 07, 2016 Reliance Communications Customer Care's response Dear Raj, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you! Cheers, Reliance Communications | |||||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance Communication Ltd — Data charges deducted without using data services
Data charges/balance deducted without using data/other servicesEvery month my balance deducting without using the services. My Mobile no is [protected]. Pls refund the balance