[Resolved] Reliance Communications — Change from POSTPAID to prepaid

Praveen S Mane

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

I went to nearest reliance shop and I have raised the request to make my dongle data card prepaid from postpaid. I have raised the query 3 weeks back and still I see my card is postpaid. My billing cycle is from 11 to 11the of every month. Now my next billing cycle has been started. My dongle number is [protected] and its name of my brother Pratap. I am not using the dongle now and will not going to pay this cycles amount as I am not using the same. Please resolve this issue asap. Praveen S Mane, [protected]

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Nov 17, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2015

Reliance Communications Customer Care's response Dear Praveen,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Jun 17, 2015

Reliance Communications Customer Care's response Dear Praveen,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications