Reliance Communications — Charged more than your package by dadar west mahavir novelties (reliance mobile store)

Address:	Mumbai City, Maharashtra, 400016
Website:	relianceada.com

Res sir,

Ref:- no. [protected]

Since datacard you sent to me, i was not able to activate it, so approached your approved dealer (reliance gallary)
Mahavir novelties (reliance mobile store) shop no. 11, vijay nagar, m. c. javale marg, dadar (w), mumbai 400 028
Tel 32927090 m:- [protected]
On 16th july, 2016. i approached the shop to activate the said datacard. i explained him & told that i am a existing member
& the card i received from you handed over to him. i was shocked to listen & he told me that the scheme is over & i have to pay rs. 2, 699
Ince i was desperate not having internet facility i paid the amount through my debit card. when i asked for the receipt he told me that i will
Get it from the company through email. till now i have not received from you or the shop keeper.

From your this email i am suppose to pay only rs. 1, 599. it means the dealer cheated or took extra rs. from me.
Pl. guide me in this respect. if you are not able to answer me then please pass on to respective other department of your company
To resolve the problem. otherwise i will have no option but to take this matter to higher authorities and also some legal way like consumer and or civil
Courts etc.
I hope, you will do the needful at an earliest opportunity to avoid further loss of time, money, energy.& damages

Thanks

Ramesh gopalrao patil