Reliance Communications — Charging without reason. Without use

Address:Pune, Maharashtra, 411041
Website:Www.rcom.co.in

I have reliance data card which im using from last year which is postpaid connection. But now facing too much prob.
1st relaince change my plan without informing me.
2nd the new plan provide was completely wrong actual plan as they mention on site was 999 20 gb but they provide me only10 gb. After repeatedly calling customer care the took my request and change.
3rd after changing my plan im unbale to connect my net for atleast 7-8 days and after that there is no network when i asked them they told its due to 4 g migration. And they wont provide any information about when they r launching 4g. Means without using net after 15 days they are charging me for full 30days. Its their problme that they migrate to 4g. Customers didn't say to migrate. Its ok ur migrating but why ur shutting ur full covrage down atleast provide some back up man. And when i want to raise compliant they refus to take it. I just use 10 gb out of 20 gb and rest of data is un accessible still they charge me for full plan which is incorect. It is acceptable if they are providing and im not using in this scenario they can charge for full but in this case im willing but they wont provide still charging. Its something like that we are sutting our service down for 10 years but u have to pay for 10 year. Which gona do that means are u serious. Please suggest for the same
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Reliance Communications customer support has been notified about the posted complaint.
May 30, 2016
Updated by Tushar Mhaske
I have reliance data card which im using from last year which is postpaid connection. But now facing too much prob.
1st relaince change my plan without informing me.
2nd the new plan provide was completely wrong actual plan as they mention on site was 999 20 gb but they provide me only10 gb. After repeatedly calling customer care the took my request and change.
3rd after changing my plan im unbale to connect my net for atleast 7-8 days and after that there is no network when i asked them they told its due to 4 g migration. And they wont provide any information about when they r launching 4g. Means without using net after 15 days they are charging me for full 30days. Its their problme that they migrate to 4g. Customers didn't say to migrate. Its ok ur migrating but why ur shutting ur full covrage down atleast provide some back up man. And when i want to raise compliant they refus to take it. I just use 10 gb out of 20 gb and rest of data is un accessible still they charge me for full plan which is incorect. It is acceptable if they are providing and im not using in this scenario they can charge for full but in this case im willing but they wont provide still charging. Its something like that we are sutting our service down for 10 years but u have to pay for 10 year. Which gona do that means are u serious. Please suggest for the same
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Please sign this online petition against RCOM 4g migration issues.
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DirectLink: https://www.change.org/p/trai-must-act
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