[Resolved]  Reliance Communications — cheated as all time

Address:Durg, Chhattisgarh

Dear Sir/Madam, I have cheated very badly from one of your Customer Care call center from your bhopal Branch & which have been admitted by your branch on 04.07.2015 in night and which all call details are safe with me. I have purchased prepaid SIM([protected]) on 14.04.2015 in which I have got 6GB data pack till validity for 3 month. So now my validity is left till14.07.2015, but since last one week my internet has been stopped by reliance team. At the same time other reliance mobile's internet has been Running frequently whole last week. So as I have called your Customer Care call center of bhopal branch on phone and talked with mr. Prakash, prashant and anupam after that whithin a minute my Internet has been came back but they can't help me for increasing my validity date for one week extra which I lost my one week by reliance. Your bhopal branch has doing nothing for Customer or for reliance. It was just a hoax only for wrong way to run their business or any how got their salary. Please again I requesting to you give my lost one week and increase validity for one week extra as soon as possible. And don't forced to me to go through legal or any other way. Please to solve this matter as soon as possible, which is really very small from your site. Thanks & Regards, Atin Kumar Majumdar.
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Nov 4, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2015
Reliance Communications Customer Care's response
Dear Atin,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jul 26, 2015
Reliance Communications Customer Care's response
Dear Atin,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Comments

Dear sir/ madam,

If possible you can contact me on my mobile - [protected] or in my email id- majumdar.[protected]@gmail.com

Regards,
Atin majumdar
Dear reliance,

According to you are unable to increase my Internet validity.
While at the same time other reliance Mobile's Internet had been Running frequently on that time when Internet was stpped and as talked with your Customer Care team Bhopal my Internet had came back that time it means your team is doing deliberately like that with others also.

Regards,
Atin majumdar
Dear Mr.Ketul Suthar,
Officer - Customer Care
Reliance Communication Limited.

Please solve this issue otherwise we agree for that you also involved ईin this shalow conspiracy...

Please fix it asap

Regards
Atin maumdar
Dear Mr.Ketul Suthar,
Officer - Customer Care
Reliance Communication Limited.

Please solve this issue otherwise we agree for that you also involved ईin this shalow conspiracy...

Please fix it asap

Regards
Atin maumdar
Dear Reliance team,

Still awaited for your support in this case from your any end. Now I am very disappointed from your service. It shows that you are doing in you buisness cheap "baniyagiri".

Today is my last date of internet validity, So now you may be very happy.

But remember it is real fact that your buisness is Running by all type of people like us.

Thanks & regards,
Atin majumdar

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